What help is available? 02.04.20

People across the city are pulling together to build safe systems to get help to those who need it. The Knowle West Alliance is working with its members, partners, volunteer residents to connect support into our area. There are different routes to getting help for yourself or someone else:

  1. Shielding/Extremely vulnerable people: People who are most likely to get very poorly from coronavirus need to do more than other people to try to stop themselves getting coronavirus. This is also known as ‘shielding’. The NHS is writing to people it is advising to Shield with full advice. If you are unable to get food or medicine because you are fully isolating/shielding and don’t have family or neighbours who can help, then you can contact this service for emergency support: https://www.gov.uk/coronavirus-extremely-vulnerable or call 0800 028 8327.
  2. If you are isolated or worried you can call the We Are Bristol coronavirus freephone hotline: 0800 6940184 8.30am – 5pm (Mon – Fri) or email: coronavirus@bristol.gov.uk You can get help with a wide range of needs including getting food supplies, medication and other essential items, or follow-up support with different organisations if you are referred to our local Hub. There is a poster below with details:

3. If you are on Facebook then there are local groups for BS4 and BS3 CV-19 Community response, local people who you can reach out and ask to get something for you (taking sensible precautions, not sharing any information publicly on line or giving out bank details).

4. Here are some other helplines:

  • Mind (mental health support) – 0808 8080330
  • Bristol Mental Health (emergency number) 0300 5550334
  • National Domestic Abuse Helpline – 0808 2000247
  • Age UK local support helpline – 0117 9297537
  • Crest Family GP Practice-William Budd 0117 9449700
  • Merrywood GP Practice – 0117 9449750

5. Here is a really useful guide to looking after your mental health